Wednesday, 12 June 2013

BSOD Special Edition

Client PCs at my company mysteriously reboot every now and again. I decided to try and decipher a dump file.

Before I begin, credit to this guy:

http://weblogs.asp.net/owscott/archive/2012/07/18/reading-a-memory-dmp-or-other-dmp-file.aspx

And in fact, I can't really improve in what he says so I will simply reproduce what he says:

1. Install the debugger
2. Browse to the installation directory in a cmd
3. Type kd –z [path to dump file]
4. Type .logopen [path to log file.txt]
5. Type .sympath srv*c:\symbols*http://msdl.microsoft.com/download/symbols
6. Type .reload;!analyze -v;r;kv;lmnt;.logclose;q

The contents of the dump file will be written to the log and the console window. Read it and solve the problem. Or don't, because in this case the dump files pointed to the graphics card but that turned out to be only a factor and not the entire problem..

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